1. What types of office furniture do you offer?

At The One Office, we offer a comprehensive range of office furniture to meet diverse business needs. Our collections include leather, mesh, and training chairs, executive desks, modular workstations, conference tables, and storage solutions like cabinets and mobile pedestals. We also provide specialized furniture for collaborative spaces, reception areas, and ergonomic solutions to enhance productivity and comfort across all types of work environments.​

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2. Do you offer customization options?

Yes, we offer tailored solutions for certain products. Contact us to discuss your specific needs, and we’ll help create the perfect workspace for you.

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3. How long does shipping take?

Shipping times vary based on location. Typically, orders within Australia are delivered within 5-7 business days. You will receive tracking details once your order is dispatched.

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4. What is your return policy?

We offer 14-day returns on unused items in their original packaging. If you need to return a product, please contact us, and we’ll guide you through the process.

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5. Do you provide assembly services?

Yes, we offer optional assembly services for select products. Please contact us at checkout if you would like to add assembly to your order.

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6. How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package on the courier’s website.

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7. What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. For large orders, please contact us for payment options.

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8. How can I contact customer service?

You can reach us via the Contact Us page on our website or call us on (02) 9630 2262. Our team is happy to assist with any questions or concerns.